Privacy Policy

Introduction

Welcome to PiyorMart. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, and shipping address when you create an account or place an order.
• Payment Information: Credit card details and billing address when you make a purchase (processed securely through our payment providers).
• Communication Data: Information you provide when you contact us for support, subscribe to our newsletter, or engage with our customer service.
• Account Information: Username, password, and preferences when you create an account with us.

We also automatically collect certain information when you visit our website:

• Device Information: Browser type, operating system, device identifiers, and device type.
• Usage Data: Pages visited, time spent on pages, links clicked, and other interactions with our website.
• Location Data: General location based on your IP address.

How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and fulfilling your orders
• Sending order confirmations and shipping updates
• Responding to your inquiries and providing customer support
• Sending promotional communications (with your consent)
• Improving our website, products, and services
• Detecting and preventing fraud and abuse
• Complying with legal obligations

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure data storage with encryption at rest
• Regular security assessments and updates
• Access controls and authentication for our systems
• Employee training on data protection practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities. Cookies are small data files stored on your device that help us improve your experience on our website.

We use the following types of cookies:

• Essential Cookies: Required for the website to function properly, such as maintaining your shopping cart and account session.
• Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous statistical data.
• Marketing Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.
• Preference Cookies: Remember your preferences and settings to provide a personalized experience.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

Third-Party Services

We may share your information with third-party service providers who perform services on our behalf, including:

• Payment Processors: To securely process your transactions
• Shipping Partners: To deliver your orders
• Analytics Providers: To help us understand website usage
• Email Service Providers: To send transactional and marketing emails
• Cloud Hosting Providers: To host and maintain our website

These third parties are contractually obligated to protect your information and may only use it for the purposes we specify. We do not sell your personal information to third parties.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain exceptions.
• Opt-out: Unsubscribe from marketing communications at any time.
• Data Portability: Request a machine-readable copy of your data.

To exercise any of these rights, please contact us using the information provided below.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last updated" date. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.

Contact Information

If you have questions or concerns about this privacy policy or our data practices, please contact us at: